Privacy Policy for SMS Campaigns via Zoom Phones
Effective Date: April 22, 2025

Boys & Girls Clubs of Central Carolina (BGCCC) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you receive SMS messages from us through our Zoom Phone system.

1. Information We Collect

When you opt into our SMS campaign, we may collect the following information:

• Your mobile phone number

• Your name (if voluntarily provided)

• Message content and interaction history (e.g., opt-in/opt-out status)

We do not collect sensitive personal information (e.g., Social Security numbers, financial information) via SMS.

2. How We Use Your Information

We use your mobile phone number solely to:

• Send updates about Club programs, events, and activities

• Share urgent notifications (e.g., closures, schedule changes)

• Provide resources or opportunities related to our mission

• Respond to your inquiries or requests

We do not sell, rent, or share your phone number or message content with third parties for marketing purposes.

3. Message Frequency

Message frequency may vary depending on your interaction with our organization and your preferences. You may receive periodic texts related to Club operations, community events, volunteer opportunities, or donation campaigns.

4. Opt-Out Instructions

You can opt out of SMS communications at any time by replying STOP to any text message you receive from us. Once you opt out, you will no longer receive further text messages unless you re-enroll.

If you have trouble opting out, please contact us at:
📧 info@centralcarolinabgc.org
📞 1-888-785-2582

5. Data Security

We use Zoom Phone’s secure communication platform to transmit SMS messages and protect the confidentiality of your data. While we implement safeguards, please note that no method of transmission over the internet or via mobile networks is 100% secure.

6. Children’s Privacy

We do not knowingly collect phone numbers or send SMS messages to children under the age of 13 without verified parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted with a revised “Effective Date.” Continued use of our SMS services after updates constitutes acceptance of the revised terms.

8. Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact:

Boys & Girls Clubs of Central Carolina
Email: info@centralcarolinabgc.org
Phone: 1-888-785-2582
Address: 1414 Bragg St. Sanford, NC 27330